Privacy Policy

Last Updated: 9.9.2025

Crown Center (“we,” “our,” or “us”) is committed to protecting the privacy of our residents, their families, and visitors to our website. This Privacy Policy explains how we collect, use, and safeguard personal information when you use our website.

Information We Collect

We may collect the following types of information:

Personal Information you provide: When you fill out a contact form, request a tour, submit a job application, or make a payment, we may collect your name, email address, phone number, mailing address, and payment details.
Automatically collected information: Through tools like Google Analytics, we collect non-identifying information such as IP address, browser type, pages visited, and time spent on the site.
Cookies: Our site uses cookies for analytics and to comply with GDPR/CCPA regulations. You can manage cookie preferences through the banner on our site or your browser settings.

How We Use Your Information

We use the information collected for purposes such as:

Responding to inquiries and requests (e.g., tours, services, applications).
Processing payments securely (through Stripe).
Improving our website and services.
Complying with legal and regulatory requirements.

We do not sell or rent your personal information to third parties.

Sharing Your Information

We may share your information only with:

Service providers who help us operate our website (e.g., Stripe for payment processing).
Regulatory authorities if required by law.

All service providers are required to keep your information secure.

Data Retention

We retain personal information only as long as necessary to provide services or comply with legal obligations. You may request deletion of your information at any time (see “Your Rights” below).

Your Rights

Depending on your location (including residents of the EU and California), you may have rights such as:

Requesting access to the information we hold about you.
Requesting correction or deletion of your information.
Opting out of marketing communications.
Controlling cookie preferences.

To exercise these rights, please contact us using the information below.

Security

We take reasonable steps to protect your personal information, including secure connections (SSL), regular updates, and use of trusted third-party providers like Stripe.

Third-Party Services

Our website may include links to external websites or services. Crown Center is not responsible for the privacy practices of third-party websites.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Crown Center for Senior Living
8350 Delcrest Drive
St. Louis, MO 63124